Posted by Ann Caluori | Fri, 06/10/2017 - 14:37
The SOM QAAS scheme is now ISO 9001 certified. This independent assessment was conducted by the British Assessment Bureau, a leading Certification Body, and demonstrates the SOM’s commitment to customer service and quality in delivery.
ISO 9001 was first introduced in 1987 and requires organisations to demonstrate that they do what they say they do, and that they have a Quality Management System in place to ensure consistency and improvement; leading to high levels of performance and customer satisfaction. Certified organisations are committed to continuous improvement and are assessed to ensure progress is being maintained.